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Coordinator II (Marketing Communications Specialist)
Harvard University T.H. Chan School of Public Health
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Details

Posted: 29-Sep-21

Location: USA - MA - Boston

Type: Full-time

Salary: Open

Internal Number: 55608BR

The Center for Executive and Continuing Professional Education (ECPE) provides executive education and continuing education courses that encourage leadership development and provide the knowledge and skills that students need to improve organizational performance. Our portfolio of executive education programs and continuing education courses cover topics including leadership, management, research improvement and innovation, public health education, environmental health and safety, nutrition, health policy, and organizational strategy.

Reporting to the Manager for Marketing Strategy and Enrollment, ECPE's Marketing Communications Specialist is responsible for designing and facilitating the dissemination of accurate and informative program-related marketing materials to a wide range of internal and external contacts.

Duties and responsibilities include, but are not limited to, the following:
  • Develop marketing plans and copy for assigned Executive Education programs, inclusive of direct mail, alumni communications, and third party outreach
  • Create, segment, and distribute weekly marketing e-newsletters and campaigns
  • Pull marketing reports using analytics tools to track effectiveness of marketing initiatives
  • Responsible for tracking applications and registrations, updating status of a participant in the database, generating status communications for at least two open enrollment programs
  • Plan, assist and execute digital advertising, including LinkedIn and AdWords
  • Work with Senior Manager of Strategic Markets and Program Development on key account research and strategy
  • Manage and update data and lists for marketing and reporting purposes
  • Performs relevant market research
  • Represent the marketing team on projects when required
  • Perform other duties as assigned
PLEASE NOTE: The primary work location for this position is Boston, MA and in order to be on Harvard payroll, you must reside in one of the following states – MA, NH, RI, ME, CT, VT, NY, or MD. We are also working primarily remotely at this time due to the COVID-19 pandemic. Until our return to campus, which is anticipated to begin in fall 2021, this interview process and position will be conducted virtually – including virtual interviews, remote onboarding, and remote work. The remote nature of this position is only temporary. Local, on-campus work will be required as a condition of continued employment once the School and this role return to an operational status that supports it. The Harvard T.H. Chan School of Public Health will support flexible work schedules upon this return, subject to individual departments' business needs.

At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

Learn more about the School's mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.

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Harvard University offers an outstanding benefits package including:
  • Time Off: 3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12+ paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision: Excellent and affordable medical, dental & vision plans, with coverage beginning as of an employee's start date.
  • Retirement: University-funded retirement plan with full vesting after 3 years of service.
  • Tuition Assistance & Reimbursement Programs: $40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.
  • Transportation: 50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.
  • Wellness & Professional Development: Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!

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  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
  • Harvard University requires pre-employment reference checks and background screenings.
  • This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.
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Harvard will require COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's

  • 5+ years of related work experience is required, a combination of education and experience may be considered


The following job-specific skills and competencies are preferred:
  • Bachelor's Degree -- in a related field such as Marketing, is a strong plus
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint), social media platforms, email marketing systems, and database systems
  • Experience with HubSpot and digital advertising, including LinkedIn, AdWords, and Google Display Network
  • Experience with Salesforce
  • Experience with financial systems & processes -- in a higher education environment is a strong plus 
The following cultural competencies are also preferred:
  • Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
  • Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
  • Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity
This individual will work independently and as part of a team, take initiative, prioritize, and manage multiple projects simultaneously. Must possess excellent written, verbal, and interpersonal communication skills. Proactive nature and readiness to communicate by email and telephone.

Other skills required include composure, integrity and trust, time management, flexibility, attention to detail, comfort dealing with ambiguity, relationship building, humor, technical learning, team player, action oriented, perseverance, priority setting, self-development and nimble problem solving.


EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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About Harvard University T.H. Chan School of Public Health
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest. Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements. Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.
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