Summary

 

 

Join Valley Metro as Deputy Chief, Marketing and Communications, serving as a lead strategist for the awareness, reach, and brand identity of the Valley Metro organization, regional transit service, and the broader value of Valley Metro as an integral public service. Reporting to the Chief, Marketing and Communications, you will plan and direct marketing, public relations, media relations, crisis management, and digital/social engagement strategies that aim to generate ridership and strong rider satisfaction, elevate positive brand recognition, and widen our reach in our local communities and on the regional and national stage. 

This position supports and leads the Marketing and Communications Departments, who set the agency’s tone and messaging, tell our story, expand our reach, and influence our public image and the everyday rider experience. 

Every team member contributes to our mission of Connecting Communities | Enhancing Lives, with this position being critical to the development and collaboration within their teams and the wider Valley Metro organization, working with internal and external partners to promote our service and image.

Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer.

Minimum Qualifications & Requirements

 

• Bachelor’s Degree in Marketing, Communications, Public Relations, Journalism or a related field. Directly related experience may substitute for education on a year-for-year basis.
• Ten (10) years of experience directing, planning, overseeing marketing and/or communications programs, including five (5) years at the management and supervisory level.
• Strong marketing and media expertise, with a preference of a strong command of the metro Phoenix market and/or supporting a capital and/or operating environment. 
• Exceptional written, presentation and verbal communication skills that can be applied across levels.
• Excellent and demonstrated judgment and diplomacy in working with diverse groups to communicate and market agency initiatives and programs.

Background Investigation: 
Employment is contingent upon the results of a background check.
 
Valid Arizona driver’s license and safe driving record.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

To learn more about this exciting opportunity, go to Valley Metro's career page.

About Valley Metro

Founded in 1983, Valley Metro was created to build and operate a regional public transportation network; in 2008, Valley Metro Rail opened with 20 miles, the largest light rail starter line in FTA history. The agency is led by two Boards of Directors consisting of elected officials from 19 cities and towns, as well as Maricopa County, who sets the policy direction of the organization. We are supported by 400 employees, and thousands of contractors and financed by local, regional and federal funds, fares, and advertising. We serve 34 million riders on fixed-route bus and rail in FY23. Across a 525 square mile service area, Valley Metro provides 40 million revenue miles via 100 bus routes, 30 miles of light rail, three miles of streetcar and 280 vanpools. We are also building 20 more miles of transit, totaling $3 billion, to create a 50-mile high capacity transit system by 2030.

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