At Deloitte, we help marketing organizations elevate the human experience by powering their marketing technology and strengthening their organizations to deliver on their brand promise in every customer interaction, while contributing to the business' bottom line.
Work you'll do - How you fit in
The Marketing Technology & Transformation (MT&T) practice aligns talent, operating models and the latest marketing technologies with data and analytics tools to personalize the customer experience at every interaction to drive business results. As a member of the MT&T practice, you will be part of a collaborative team of passionate marketing technology experts, who are working at the forefront of innovation in this space.
As a Salesforce Marketing Cloud (SFMC) Consultant, you will bring considerable technical and product expertise to deliver world-class SFMC-based solutions to clients. You will be part of a dynamic client team that will be responsible for driving SFMC technical solutions at a client site. Your responsibilities will include:
Collecting and understanding client business and technical requirements
Translating business and technical requirements into actionable strategic marketing transformation program plans (i.e. implementation, change management or operation strategies, etc.)
Training clients on how to use Salesforce Marketing Cloud and serving as the subject matter advisor on the Salesforce Marketing Cloud ecosystem (email studio, journey builder, mobile push, SMS, cloud pages, ad studio, social studio, etc.).
Interacting with internal, client and partner stakeholders
Participating in solution design, implementation and systems integration
Contributing to overall deliverables
Ensuring project is delivered on-time, on-budget
Four-Year Bachelor's Degree
Minimum 3+ years of relevant technology consulting or industry experience
Completion of SFMC Email Specialist Certification
Minimum 1 year hands-on platform experience with Salesforce Marketing Cloud, and/or other SFMC ecosystem platforms (i.e. Audience Studio-DMP, Datorama, Interaction Studio, etc.)
Minimum 2 years' experience in developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
Willingness to travel 80% of the time
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Other Salesforce or SFMC certifications preferred, but not required
Minimum 2 years' experience with SOAP APIs, REST APIs and integration techniques, preferred by not required
Past experience with object oriented programming languages such as .NET or JAVA, Ruby, C#, C++, Python, preferred but not required
Understanding or exposure to SFMC components (i.e. Audience Studio, Datorama, Interaction Studio, etc.)
Experience with other marketing technologies and analytics tools (i.e. Adobe, Oracle, Sprinklr, Google, etc.)
Knowledge of Salesforce Sales Cloud, preferred but not required
Strong communication skills (interactions with clients and sponsors)
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.