Work Schedule: To be determined. This position is budgeted for approximately 19 hours per week, NO benefits will be provided.
Salary: The anticipated hourly rate is $17.00.
First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning February 4, 2020.
The Osher Lifelong Learning Institute (OLLI) at California State University, San Bernardino was created at the Palm Desert Campus in 2003. Our OLLI program provides intellectually stimulating programming for the large and growing 50+ population in the Coachella Valley. The wide variety of non-credit, university-level courses in the arts and humanities, natural sciences and social sciences offer many options for members to expand their interests and keep their minds sharp. Membership also includes access to fun and interesting events, discussion groups, and educational trips. Learn more about OLLI: https://pdc.csusb.edu/osher
Current employees will be given preferred consideration.
Typical duties may include, but are not limited to the following:
Exceptional customer service is a top priority.
Assist with member relations via walk-in, phone and mail; Assist with marketing of member events and trips; Assist with distribution of member parking permits.
Maintain and update member records, including contact information. Maintain prospective member list.
Assist with the production of catalogs 3-4 times per year. Prepare content including course descriptions, instructor biographies, and event and trip information. Proofread for accuracy, style, grammar, and spelling. Assist with local catalog distribution.
Create and coordinate mass email communications. Maintain the email calendar and plan content to meet program needs. Write emails and add graphics in alignment with program brand standards. Monitor and update email distribution lists.
Monitor the website and make updates as needed using the web editor tools. Write website content and select graphic images in alignment with program and university standards. Maintain the website calendar.
Develop flyers and posters to help promote a wide variety of program offerings. Use templates to maintain brand consistency. Coordinate printing of materials.
Process membership and course registrations using the online registration system.
Use social media to market program offerings and reach new audiences. Monitor OLLI social media platforms and create posts to promote program engagement.
Support staff events with set-up, general event support, and tear down. Some evening events may be required.
Other duties as assigned.
Minimum Qualifications Education and Experience:
High School Diploma or equivalent AND equivalent to three (3) years of experience in general office administrative and clerical work.
Applicants must have experience using standard office software programs such as MS Word, MS Excel, MS Outlook and Adobe Acrobat.
An Associate's or Bachelor's degree, preferably in Marketing or Business.
Knowledge, Skills & Abilities:
Experience to be fully functional in all technical aspects of work assignments;
Thorough knowledge of English grammar, punctuation, and spelling; thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages;
Ability to independently handle multiple work unit priorities and projects;
Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist;
Ability to draft and compose correspondence and standard reports;
Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.