Purpose Statement / Position Summary As an integral part of the marketing team, the Marketing Outreach Specialist is responsible for Employer Group and Community Outreach activities for the purposes of increasing new patient enrollment and establishing MemorialCare Medical Group and Greater Newport Physicians IPA as the preferred providers of choice. The Marketing Outreach Specialist executes the outreach and growth strategy of MemorialCare to include planning, implementation and measurement for initiatives supporting commercial membership growth and patient retention.
Essential Functions and Responsibilities of the Job
Implements employer group sales strategies and programs for the purposes of increasing enrollment and establishing MemorialCare Medical Foundation providers as the preferred providers of choice.
Serves as a liaison to employer groups, carrier account executives, and the commercial insurance broker community
Serves on the system-wide Employer Marketing & Sales Team as a participant and implements initiatives as requested. Takes on special marketing projects
Represents the system, foundation and entities at employer and community events. Secures prominent competitive positioning, packs and displays appropriate marketing materials, represents MemorialCare brand in a professional and orderly way, engages consumers with the appropriate physicians, service lines and facilities
Coordinates educational lectures, including securing the physician, planning with the on-site coordinator, preparing and refining content and preparing promotional material. Promotes and builds attendance, introduces and represents physician.
Maintains visibility boards and measures marketing tactics
Participates in department initiatives, including, as necessary, those on evenings and weekends, that support commercial enrollment, growth of medical offices and other outpatient services. Demonstrates knowledge and understanding of health system and all participating entities
Reports to work and is on time
Follows company policies, procedures and directives
Interacts in a positive and constructive manner
Other tasks as assigned
Experience
Minimum of 2 years' experience in marketing, sales, customer service, community outreach or similar experience, preferably in healthcare
Ability to effectively manage multiple projects, shifting priorities, and deadlines a must.
Strong organizational and interpersonal communication skills.
Bachelors' degree in marketing, communications, business or related discipline.
Internal Number: MEM003643
About MemorialCare
Let us introduce ourselves. We're MemorialCare, a nonprofit health system that includes four hospitals, two medical groups, imaging centers, surgical centers and much more. As one of the leading health systems in Orange County and Los Angeles County, we're confident that no matter what your needs are, we have the teams, tools and know-how to support you every step of the way.
