Marketing Specialist - Excess & Surplus Unit (7551U)
About Berkeley The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date The First Review Date for this job is: 3/7/19
Departmental Overview Property Management (property.berkeley.edu) is responsible for post-purchase processes associated with many of the physical goods required by the campus, as well as providing related useful services. We provide:
Accurate and timely delivery of purchased goods
Management and control of inventorial and non-inventorial equipment
Sale and disposal of surplus UC Berkeley campus property
Acquisition, assistance, and management of the University's fleet of vehicles
Moving and special event support services
Administration of the campus secured rental storage space program
Responsibilities Reporting to the Director for Property Management and Library Bindery, the incumbent shares responsibility for the day-to-day operation of the Excess and Surplus operation. Responsibilities include receipt, processing and proper disposal of campus assets sent for surplus by campus departments. Functions include generating revenue through the public sale of the campus's surplus items, including ongoing on-site public auctions, electronic auctions (e.g., eBay), and/or direct marketing of items back to manufacturers and recycling those items that are not sold. The incumbent works on marketing activities, working collaboratively with various other campus departments involved in the campus recycling program, and shares responsibility for the proper disposal of University assets. Shares responsibility with Excess and Surplus sales assistant for the daily opening and closing and overall operation of the sales showroom.
Marketing & Sales
Functionally responsible for overall operation of Excess and Surplus.
Ensures good customer service through providing appropriate information to answer questions and explain basic products and services.
Responsible for resolving disputes with customers over pricing, holds and pick ups, with the ability to elevate issues to the Director for Property Management and Library Bindery where necessary.
Assists as needed in surplus vehicle sales for the University.
Creates and maintains a Sales Environment with a goal of making sales a significant source of revenue.
Under general supervision, plans, develops and implements basic marketing and/or sales plans, strategies and/or events targeted at campus departments, other UC campuses, other educational communities, and the general public, including but not limited to the utilization of: BearBuy, Cal Marketplace, Berkeley Parents Group, newsletters, fliers, newspaper advertisements, list-serves and mailing Lists.
Conducts basic market research and/or sales and generates and uses marketing and/or sales reports.
Makes biweekly deposits, tracking both sales to the public and campus departments on a daily basis.
Responsible for Excess and Surplus website content.
Receiving, Inventory & Warehousing
Triages electronic assets for sale or disposal, ensuring hard drives or other repository mediums have been cleaned of University intellectual property data.
Ensures appropriate tracking of inventorial assets.
Identifies any unique items for electronic auction or other strategic sales efforts, researching items for used market price.
Creates and utilizes innovative techniques to enhance merchandising and customer interest.
Ensures all items for sale are visible and displayed appropriately.
Identifies areas for appropriate signage.
Prepares for delivery of incoming property to Excess and Surplus from Central Distribution, Moving services, and others.
Recycling & Disposal
Coordinates preparation of refuse for disposal.
Schedules recycling vendors' pick-ups as needed.
Sets the parameters for the pricing and interaction with our metal and computer recyclers.
Works with the Ewaste coordinator to arrange Arranges for campus delivery to recycling vendors of any items ineligible for pick-up (i.e., refrigerators).
Participates in staff development that enables the staff member to stretch and grow; includes work on committees and assignments, formal and informal coaching and mentoring, regular training and conference attendance.
Required Qualifications Knowledge and Skills:
Solid knowledge of marketing principles, concepts, strategies and best practices.
Solid knowledge of institutional products and services.
Knowledge of the campus including its achievements, mission, vision, goals, objectives and infrastructure.
Knowledge of customer service standards/procedures.
Organizational skills and skills in file creation, maintenance and management.
Written and interpersonal communication skills.
Bachelors degree in related area and/or equivalent experience/training
How to Apply Please submit your cover letter and resume as a single attachment when applying.
Other Information Property Management is located in Richmond, CA 3200 Regatta Blvd Richmond, CA 94804
Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.