The Society for Scholarly Publishing seeks an experienced, self-motivated, and detail-oriented individual to manage SSP’s marketing/communications and the day-to-day administrative activities of the society.
The Marketing and Operations Manager works collaboratively with the SSP staff, board of directors, partners, and volunteers to manage the day-to-day activities of the society and develop and distribute communications and promotions using a multi-channel communication approach. This position provides administrative support and oversight for SSP programs, governance structure, technology solutions, and accounting functions, as well as develops content, coordinates, formulates, and implements comprehensive marketing campaigns and communications to align with member interests, using primarily digital media channels. SSP communicates regularly about its events, programs/services, member benefits, sponsorship and advertising opportunities, and society business and news.
SSP is a virtual organization with no brick and mortar headquarters, so this position will telecommute from anywhere in the U.S. and work virtually with other SSP staff and contractors. Applicants must be able to maintain a safe, separate workspace in which they can complete their work that is free from distraction and limits accessibly by non-employees, and live in an area where they can obtain reliable internet service. This is a full-time staff position including benefits and a stipend for internet and telephone services.NOTE: Due to the unique combination of skills required for this position, SSP will also consider two part-time contractors as an alternative. Please indicate in your letter of interest if you are interested in both the marketing and administrative aspects of the position as described in the Key Responsibilities below on a full-time basis, or one or the other on a part-time contractor basis (without benefits).
Send resume and letter of interest to firstname.lastname@example.org. Consideration of applications will begin immediately and will continue until position is filled. Preference will be given to applications received before December 18, 2018. The salary range for this position is $35,000 - $45,000, depending on previous history and experience. Benefits include health insurance, paid time off, and a flexible work schedule.
Qualifications and Professional Qualities
Communication: Strong communication skills with proficiency in developing written communications for a variety of audiences and verbal communications within groups.
Technology: Proficiency in the use of personal computers and application software (e.g., Microsoft Word, Excel, and PowerPoint or equivalent applications) as well as web-based desktop and mobile app technology including social media platforms, content management systems, and email distribution systems.
Planning and project management: Successful track record of directing multiple projects/tasks in a fast-paced, deadline-driven environment; strong organizational skills to handle multiple overlapping activities; attention to detail.
Marketing Strategy: Knowledge of mainstream and emerging marketing strategies and tactics; ability to analyze and interpret data; familiarity with emerging and traditional marketing channel distribution.
Relationship management: Effectiveness at group/team leadership; collaborative, solution-oriented team leader and colleague; exceptional interpersonal skills at all levels of the organization, builds positive strategic relationships with key individuals and groups; ability to effectively work with and through volunteers and committees to accomplish SSP’s projects and goals.
Financial management: Understands basic financial statements and accounting procedures; practical experience in budgeting; ability to manage effectively within available resource allocations.
Self-directed: Able to work independently, from home or location of choice; self-starter that can prioritize tasks and manage his/her time efficiently and effectively to meet deadlines.
Education/experience: Bachelor’s degree and 3-5 years of experience in marketing and administration/ operations is preferred.
Travel: Willingness to travel occasionally on behalf of SSP to attend Board Meetings and/or the SSP Annual Meeting.
Maintain an annual calendar/schedule of marketing activities.
Collaborate with the Executive Director to review SSP’s overall marketing strategy.
Prepare (develop/source content and format) and distribute weekly eNews Digest.
Prepare (develop/source content and format) and distribute emails using Informz/Higher Logic
Write and distribute press releases and news articles for the SSP website.
Post announcements and upcoming events in C3 (Higher Logic).
Review and update printed materials; coordinate with freelance designer and printer for production.
Oversee development of the printed Annual Meeting materials including the onsite program, preliminary program, save the date postcard, and pocket program; coordinate with freelance designer and printer for production.
Develop copy and visual concepts for event postcards (when needed); coordinate with freelance designer and printer for production.
Develop and post communications on appropriate social media channels.
Review and update content on website annually to ensure content is accurate and up-to-date.
Review and update automated member retention email campaign copy annually.
Develop copy and visual concepts for print ads, online banner ads, and house ads; coordinate with freelance designer.
Coordinate with media partners for file delivery of advertising artwork.
Ensure Media Sponsors receive defined benefits.
Orientate Marketing and Communications Committee chairs annually regarding process, timelines, and resources; attend monthly committee meeting.
Provide guidance to the Marketing and Communications Committee on content development, news, and social media dissemination; proofread/edit volunteer developed communications.
Research and recommend tools and innovations to streamline processes or enhance the communication experience; assist with implementation if adopted.
Support SSP’s Governance by making arrangements for board meetings, soliciting reports from staff and committees, preparing reports on SSP programs, recording minutes, ordering appreciation gifts; maintaining the SSP Organizational Guide, and facilitating bylaw revisions.
Support SSP’s committees and task forces through regular communication and correspondence, reporting, orientation, and assisting with maintaining online tools used by volunteers.
Support the Nominating and Awards Committee by scheduling meetings and providing reports as requested; preparing the ballot, managing the election, and preparing and securing awards as directed.
Provide general administrative tasks including updating and managing the annual operating plan, managing communication for SSP programs, document and maintain processes and procedures, maintain records and files, archive marketing materials, and develop and distribute surveys.
Obtain bids or prepare RFPs for programs and projects and contract for goods and services, as directed.
Manage third-party vendors and accounts for online services; oversee association insurance policies.
Assist with preparations, registration, onsite attendee communication, and other tasks as needed at the Annual Meeting.
Prepare/post monthly and/or quarterly administrative reports for the Board.
Assist Treasurer in preparing financial reports for presentation at Board and Finance Committee meetings; assist with budget development and year-end projections.
Maintain the content of the SSP website including developing, approving and posting functions; summarize and distribute website and social media use statistics and other analytics.
Interact with the web hosting service and web developer to oversee hosting, maintenance, and development of the website; receive, handle, and reply to email concerning error messages on the website; provide input for website development on new features/technology.
Provide administrative support of Higher Logic; moderate (approve/reject) posts coming into the Member Exchange and Industry Announcements and Events communities; provide periodic data and file clean up.
Telecommuting is allowed.
About Society for Scholarly Publishing
About Society for Scholarly Publishing
The Society for Scholarly Publishing (SSP), is a nonprofit organization formed to promote and advance communication among all sectors of the scholarly publication community through networking, information dissemination, and facilitation of new developments in the field. SSP members represent all aspects of scholarly publishing — including publishers, printers, e-products developers, technical service providers, librarians, and editors. SSP members come from a wide range of large and small commercial and nonprofit organizations. They meet at SSP’s annual meetings, educational seminars, and regional events to hear the latest trends from respected colleagues and to discuss common and mutual (and sometimes divergent) goals and viewpoints. Learn more at www.sspnet.org.