Title: Marketing and Graphics Coordinator Department: Marketing Reports to: Patron Relationship Manager Supervisor to: Marketing interns Summary: The Marketing and Graphics Coordinator supports all efforts surrounding ticket sales, audience development, and audience retention campaigns for The Philadelphia Orchestra Association (POA). This position also serves to traffic and support all graphics job requests to Graphics Designer for all departments within the organization. Essential Functions: Contributes as an active part of the marketing team, supporting all advertising and promotional strategies to meet institutional goals. Support and coordinate all graphic job requests within the organization to meet all printing and publishing deadlines. Assists with support and implementation of promotions designed to develop a new audience. Monitor, track and respond to all patron inquiries to Orchestra general e-mail inbox and all inbound calls to marketing department. Maintains department expense tracking and process invoices, working with marketing department for timely accounting of payments and expenses by Finance department standards. Maintains schedules and oversees creation of promotional collateral including 3sheets, inserts, bus shelters, banners, and all related concert and event signage. Keep supply of all marketing collateral current and available on display on and off site at various locations in the surrounding area. Coordinates and works at outside promotional activities and venues representing The Philadelphia Orchestra. Attend concerts; represent the Marketing Department at concerts and events and coordinate departmental concert duty schedule. Responsible for all marketing requests made of the front of house department at the Kimmel Center, serve as department representative at weekly production meetings. Maintains digital archives of marketing collateral and promotional files. Manages department interns. Provide basic administrative support to the marketing department Education/Experience: Bachelor’s degree and a minimum of two years related experience or equivalent combination of education/training and experience. Knowledge of classical music a plus. Experience in a not-for-profit working environment preferred. Knowledge/Skills/Abilities: Strong attention to detail and ability to work on multiple projects simultaneously. Prior experience with print production, graphic design and direct mail preferred Excellent proofreading skills. Excellent writing and verbal communication skills. Superior customer service skills. Ability to track financial expenditures Working knowledge of Microsoft Office products. Prior experience with HTML formatting and Email marketing tools preferred. . Working Conditions/Physical Demands: Routine for office environment. The employee may be required to perform the essential functions of the job during evening or weekend hours.
Renowned for its distinctive sound, desired for its keen ability to capture the hearts and imaginations of audiences, and admired for an unrivaled legacy of “firsts” in music-making, The Philadelphia Orchestra remains one of the preeminent orchestras in the world.