Reporting to the Director of Marketing and Donor Participation, serve a critical customer service and operational functionality within the Marketing team of The Penn Fund. Chief respondent of all alumni phone and email inquiries submitted to the list serv, providing excellent customer service, track all out-of-office replies, change of email and bounce backs as well as submit all biographical and giving society updates in ATLAS. Assist with gift processing, credit card verifications and additional donor support related projects. Internal Project Manager of the Marketing Team Communications Calendar working with Director to create Project Plans, schedule meetings and add and track all changes to the team Calendar as well as the Development and Alumni Relations Calendar. Keep a list of all stationary inventory and work with team on all stationary ordering and refreshing. Maintain a clean and well organized work room. Work with Assistant Director of Marketing & Stewardship to create and implement a social networking communications strategy for Facebook, Instagram and Twitter. Assist with stewardship projects as needed. Work with Assistant Director of Creative Communications to find, organize and catalogue photography for communications. Assist with website updates, vendor follow up during the direct mail proofing process. Participation in weekly Marketing team meetings as well as departmental meetings providing creative feedback as well as ideas for projects and collaboration. Collaborate with colleagues as well as peers from other Colleges and Universities to leverage Industry best practices and seek professional development opportunities. Provide staff support for donor and potential donor events. Provide team support to Director and rest of the department including assisting with proofreading, data review of direct mail and emails to ensure accuracy.
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class ...of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.