ALA is seeking a highly skilled and innovative community engagement and marketing specialist. We seek a candidate who will create clear, welcoming pathways for members to engage with and contribute to the work of the association. The ideal candidate will build ALA membership through the development and execution of membership and marketing strategies that promote our organization’s programs, services and opportunities for engagement.
Reporting to the ALA Associate Executive Director for Advocacy and Member Relations, the community engagement and marketing specialist will be responsible for:
Creating and managing vibrant online communities for ALA members by posting content that connects members, and facilitates networking and engagement
Encouraging ALA members to complete their online community profiles to assist them in connecting with communities of interest
Promoting member participation in ALA’s online communities via print, online, email, and social media
Working in conjunction with the ALA Community Engagement Specialist, create automation and personalization rules for ALA’s online communities
Through personalization, encourage ALA members to join ALA divisions and round tables within their communities of interest
Identifying non-ALA members participating in the online communities and communicate the benefits of ALA membership
Working collaboratively with other ALA membership marketers, coordinate onboarding messaging, engagement and marketing campaigns
Working with the ALA Membership Director and the ALA Membership Specialist, implement targeted marketing campaigns (print, online, email, and social media) with measurable results.
This is an opportunity to work in a fast-paced environment that is mission-driven and empowers staff to creatively carry out responsibilities. ALA’s office is conveniently located in downtown Chicago with numerous public transportation options nearby. Starting salary range is negotiable from the mid-40s based on experience and qualifications. ALA has an excellent benefit package that includes medical, dental, generous paid vacation and a retirement annuity.
(Additional documents are uploaded on the same screen as your resume)
Send your resume and cover letter to:
American Library Association
Human Resources Department
50 E. Huron Street
Chicago, IL 60611
The American Library Association is an equal opportunity employer: Minority/Female/Disability/Veteran.
Bachelor’s degree in marketing, communications, public relations or related field is preferred. Background in library and information science, nonprofit, and/or associations is a plus.
Minimum of 3 years relevant experience in marketing and communications with demonstrated success. Background preferably in a member-based association or library setting.
Strong project management, collaborative, analytical, and organizational skills.
Exceptional oral and written communication skills, attention to detail, and visual creativity.
Must be a self-starter, innovator, and problem-solver.
Ability to work well under pressure, to meet deadlines while making sound decisions, and to accommodate shifting priorities.
Ability to establish and maintain effective, collaborative working relationships with other staff and member leaders. Must also be able to work independently.
Aptitude for providing excellent customer service to co-workers, members, and external customers.
Intermediate to advanced proficiency in MS Office applications and Adobe Creative Suite.
Prior experience with email marketing (e.g., Informz), HTML coding or content management systems, and social media platforms
Working knowledge of association management system (AMS), such as iMIS or similar, is desirable.
Additional Salary Information: Starting salary range is negotiable from the mid-40s based on experience and qualifications. ALA has an excellent benefit package that includes medical, dental, generous paid vacation and a retirement annuity.
The American Library Association (ALA) is the oldest and largest library association in the world. Founded in 1876, our mission is to share our vision of the importance of libraries, literacy and free access to information. ALA offers professional services and publications to members and nonmembers, including online news stories from American Libraries and analysis of crucial issues from our Was...hington Office. Our main office is located in the heart of Chicago’s Gold Coast, right off of Michigan Ave, with satellite offices in Washington, DC, Connecticut, and Pennsylvania.