The position's main objective is to increase the total volume of train ridership and in turn increase spending per party through the gift shop, at the café or on the train.
Position will be “based” in the Rusk, TX depot but is not physically required to conduct business from the train depot except when events, meetings or training dictates it is necessary.
This position will consistently target all lodging properties; hotels, resorts and RV parks in east Texas. In addition to working with lodging properties, position will maintain relationships with all Texas tourism-based associations, visitor centers, chambers of commerce and large companies in east Texas. This position will also be responsible for all consumer-driven special events and festivals.
Position will report directly to Teresa Propeck, Vice President of Passenger Services. Position will work in cooperation with general manager and reservation supervisor in Rusk, Texas.
State and community relations such as local chamber meetings and networking events
Festivals, special events and trade show attendance as needed
Media outreach back-up
Creative writing - back-up to primary contributors
Reservations liaison – sharing ad copy, press release content and trade show attendance; anything that be a question for, or impact, reservations
Skills and Specifications
The position requires an aggressive and innovative individual, with a willingness to travel in-state and work flexible hours; some evenings and weekends.
Employee in this position must have a pleasant personality, good hygiene and appearance, with strong people skills. Must be a positive representative for Texas State Railroad and use every resource available to increase sales and maintain customer satisfaction.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
Maintains discretion and confidentiality in all relationships
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Sound knowledge of sales principles and etiquettes
Ability to work individually and ability to handle self-driven projects efficiently
Ability to establish good relations with all levels within tourism community
Ability to establish good rapport with all levels of potential clients
Ability to speak before large numbers of people
Strong knowledge of/willingness to learn – market, product, consumer base
Time management, fixing priorities, organizing skills, attentiveness, accuracy
Ability to analyze problem or situation and provide ideas or solutions
Willingness to participate in programs, events, work-related projects that may not fall in to normal scheduling
Effective presentation of information and strong spoken language skills for responding to questions from managers, clients and the general public
Position should be a self-motivated individual. Able to work under stress when it comes to meeting a busy schedule or project deadlines
Additional Salary Information: Company vehicle and/or mileage reimbursement, and lap top computer are made available, strictly for business use. Reimbursement is provided for approved cell phone use, meal costs and travel expenses.
Texas State Railroad offers a competitive salary commensurate with experience and a comprehensive benefits package which includes the following: Medical, vision, dental, short term disability, paid vacation and 401k plan.
TEXAS STATE RAILROAD – THE OFFICIAL RAILROAD OF TEXAS
Vintage steam and diesel locomotives take passengers across the celebrated rails of the Piney Woods Route between the quaint East Texas towns of Palestine and Rusk on a 50-mile roundtrip adventure.
This quintessential daytrip, only a few hours from the metropolitan communities of Dallas and Houston, will create a memory that will last a lif...etime.
In 1881 prisoners from the East Texas Penitentiary built 1.3 miles of railroad track. In 1909, the final ties were laid, connecting Rusk with Palestine.
Over a century later, the Texas State Railroad whisks passengers back in time to when steam locomotives were king and diesel power was in its infancy. Each season, with the spring blooms of Dogwoods or the autumn red of Sumacs, is more sensational because it’s viewed from a train. Passengers aboard comfortable early-1900 coaches, hosted by friendly and informative attendants, travel along gently rolling hills passing over 24 bridges … one over 1,000 feet long. Unusual railroad structures, such as the locomotive turntable located midway, dot the historic route.
Music and points of interest compliment the scenic excursion. The 4-hour train ride, including an hour layover, is just part of the journey. Passengers will have time to savor both Rusk and Palestine depots which have upscale gift shops and historical story boards. The railroad has a beautiful park at each end of the excursion route. The Rusk depot has a delightful vintage movie theatre and overnight camping accommodations.
Trains depart on a varied year-round schedule from Palestine or Rusk. Passengers can choose between train rides pulled by diesel or steam locomotives, depending on time of year and day of travel.